To protect your investments, Areed aPos offers on-site and live remote POS support, repair services and off-site backups.
Support & Online Help Desk
Areed aPos offers live phone and remote support during our office hours (Saturday to Thursday from 9:00 AM to 6:00 PM) . All of our technicians have received extensive training on the aPos software and all hardware we provide. Once your challenge has been established, your technician will walk you step by step to reach a resolution. The Areed aPos also offer online helpdesk where you can issue your ticket & will answered in the timly manner.
Our technicians have extensive hands-on experience with your hardware and software, giving them the ability to diagnose challenges and come to a quick and efficient resolution. Whether it is training, hardware support or on-site troubleshooting, we offer a variety of services to keep your business functioning when you need it most.
Areed aPos also provide an additional service with an extra cost to keep a copy of your configuration and sales data on a secure server that backs up daily. If there is ever an emergency situation with your business you will not have to worry, we will have you functioning as soon as possible. We aim to protect you from unforeseen disasters and prevent them from devastating your business.